Privacy Policy

This policy explains what information Specro collects when you use our website and the Specro Builder and Specro Trade applications, how we use it, and the choices you have.

Information we collect

• Account details: your name, company, email address, the version of these terms you accepted, and basic browser information recorded when you sign up. Passwords are handled by our sign-in service; we do not see them.
• Project content: drawings, documents, photos, specifications, trade scopes, selections, quotes, voice notes and other material you upload or create.
• Information about other people you add: collaborators you invite, team members, and the customers you enter in Specro Trade (such as names, email addresses, phone numbers, site addresses, job photos and messages).
• Responses to proposals and change orders: when someone opens a link you share, we record when it was viewed and any typed name, response, note or purchase order number they submit.
• Forms on our website: demo requests and template downloads collect the email address, name, company and other details you enter, and whether you agreed to receive marketing email.
• Billing: your subscription, credit balance and credit history. Card payments are processed by Stripe; Specro does not receive or store your full card number.
• Usage: records of the AI features you use and their credit cost, plus emails we send you and their delivery status.

How we use it

• To provide the service, including generating specifications, scopes, quotes and proposals from your content.
• To process payments and keep an accurate credit balance.
• To send account, transactional and requested emails, and marketing email only where you agreed to it.
• To provide support, keep the service secure, and improve reliability.

AI processing

When you use an AI feature, the content needed for that request (for example text, drawings, photos or voice notes) is sent to AI model providers through our AI service so the result can be produced. AI features run only when you choose to use them.

Analytics

Our marketing pages use Google Analytics and Google Ads measurement to understand visits and the performance of our advertising. These services may set cookies in your browser.

Service providers

We share information only with providers that help us run Specro: cloud hosting, database, file storage and sign-in; AI model providers; Stripe for payments; an email delivery service; and Google for analytics. We do not sell your personal information.

Who can see your data

Projects and Trade jobs are visible only to the people you or your company give access to. Files are kept in private storage. Authorized Specro staff may access an account to provide support, and that access is logged.

Your choices

You can update your account details in the app and unsubscribe from marketing email at any time using the link in the email. You can request a copy or deletion of your account and associated data by contacting us. Some records, such as billing history, may be kept where required by law.

Contact

For privacy questions or requests, email kyle@getspecro.com.